Returns & Exchanges

We want you to find your perfect scent, which is why we offer a 30-day return policy on all unopened perfume sampler sets and discovery kits. If you are not completely satisfied with your purchase, we are here to help ensure a seamless exchange or refund process.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a prepaid shipping label and return authorization.

2

Prepare the Package

Carefully pack the unused sampler set in its original packaging, ensuring all vials and the presentation box are securely protected for transit.

3

Drop Off the Shipment

Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our quality control team inspects the returned kit, your refund or exchange will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing